Vehicle locator
features

Using sophisticated technology, the Stolen Vehicle Locator with engine blocking feature can help pinpoint your vehicle's location and assist police in recovering it, in the unfortunate event that it is ever stolen. Select vehicles are equipped with ignition blocking technology to stop the engine from starting once it has been turned off.

In the event your INFINITI vehicle is stolen, you will need to first alert the local police and file a stolen vehicle police report. Next, call INFINITI InTouch Services at 1-800-334-7858 with the police report number and request that the Stolen Vehicle Locator service be initiated on your vehicle. For your safety, when your vehicle has been located, the location will only be reported to law enforcement.

You can contact INFINITI InTouch Services to check the status of an existing Stolen Vehicle Locator request, request an extension, or initiate a new request. INFINITI InTouch Services will cease tracking after 14 days, or as soon as the vehicle location is known. Vehicles that have been reported stolen cannot be accessed through the MyINFINITI app or MyINFINITI Owner Portal.

When the vehicle's location is known, INFINITI InTouch Services will contact the law enforcement agency in the jurisdiction where the vehicle has been located and advise authorities of its location. Your contact information will be provided to the law enforcement agency so that you can be notified after the vehicle has been successfully recovered. You can contact the local police at any time to check on the status of the stolen vehicle report.