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If you have questions about vehicle specifications, price, and availability, or wish to schedule a test drive, click here to contact your local INFINITI retailer.
If you have questions about vehicle recalls, click here.
INFINITI Consumer Affairs
For general questions about INFINITI, INFINITI vehicles, and INFINITI Retailers:
P.O. Box 685003
Franklin, TN
37068-5003
Phone: 800-662-6200
Monday through Saturday:
7:00 AM to 7:00 PM, CT
Twitter contact for customer support or questions: @InfinitiCare
Roadside Assistance[[5121]]
If you get a flat tire, run out of gas or need other assistance:
U.S. Phone: 800-662-6200
(Choose Option 1)
Canada Phone: 800-835-0221
24 hours a day, 365 days a year
INFINITI Owner Services
INFINITI Owner Portal, INFINITI InTouch and INFINITI Connection Customer Support
The answer to your question may be on the FAQs Page.
Phone: 1-855-444-7244
Monday through Saturday:
8:00 AM to 12:00 AM, ET
Leasing Customer Service
For inquiries concerning your lease:
INFINITI Cybersecurity
To report a cybersecurity related issue with our vehicles or websites
IFS Customer Service
For inquiries concerning your IFS account:
P.O. Box 660360
Dallas, TX 75266-0360
Phone: 800-627-4437
Monday through Friday:
7:00 AM to 7:00 PM, CT
End-of-Lease Questions Only
For inquiries concerning your lease:
