INFINITI VIN Recall Lookup

Safety Recall & Service Info

Check Recall by VIN

Looking for information on an INFINITI vehicle? Searching with a vehicle identification number (VIN) can provide you with a variety of info on an INFINITI vehicle, including: engine specs, color, model year, vehicle type, trim level and more.

Where can I find my VIN?
Your VIN is a unique 17 character (including letters) serial number that can be found on your vehicle (the passenger side door sill, for example) or in your vehicle's documentation (like its registration).

You can search for all safety recalls initiated after March 15, 1994. This information was last updated on

Recall & Service Information

A vehicle recall is issued when a manufacturer or the department of National Highway Traffic Safety Administration (NHTSA) determines a vehicle (or a piece of equipment inside) creates a safety risk, or fails to meet minimum safety standards. Manufacturers are required to fix the problem by offering repairs, replacement or a refund to owners of the problem vehicle.

Takata Do Not Drive Advisory Information

 

INFINITI is issuing an immediate DO NOT DRIVE warning for certain model year 2002-2003 INFINITI QX4 vehicles in the United States and Canada affected by open Takata airbag recalls. This warning applies to approximately 84,000 Nissan and INFINITI vehicles. INFINITI strongly advises drivers not to drive affected vehicles until the FREE repair has been completed.

Rear Visibility System Recall Information


On affected vehicles, the driver may potentially adjust the rear view camera and display settings to the degree that the image is no longer visible, and the system will retain those settings when the vehicle is next shifted to reverse. A temporarily reduced rear visibility when the driver has adjusted the display to this extent could lead to an increased risk of an accident in the event the driver does not re-adjust the display before reversing.

Takata Airbag Safety Recall Information


Certain INFINITI vehicles may have a defective airbag which needs to be repaired immediately. In the event of a crash, the airbag could explode shooting metal pieces at the driver and passengers, causing serious injury or death. If your vehicle is affected by this recall, we encourage you to take immediate action to have your vehicles repaired for free at an authorized INFINITI retailer.

Anti-Lock Brake (ABS) Actuator Safety Recall Information


In some vehicles affected by this recall, the Anti-lock Brake System (ABS) actuator may leak brake fluid. If this occurs, the ABS warning lamp will illuminate and remain continuously illuminated on the instrument panel. However, the leak can potentially create an electrical short, and in rare instances, may lead to a fire.

Contact Us

If you have additional questions on any vehicle or product recalls, you can email or call us.

Search for Safety Recalls

If you need more information regarding vehicle recalls and services, please visit our Contact page or call us at:

1(800) 662-6200

Locate a Retailer

Contact your INFINITI retailer at your earliest convenience in order to arrange an appointment to have your vehicle remedied.

Rear Visibility System Recall Information

INFINITI Rear Visibility System Important Safety Recall

The following INFINITI vehicles manufactured on or after May 1, 2018 may be subject to the rear visibility system recall:

MODEL
 MODEL YEAR
Q50 2018-2019
Q60 2018-2019
Q70 2019
Q70L 2019
QX30 2018-2019
QX50 2019
QX60 2019
QX80 2018-2019

Reason for Recall

On affected vehicles, the driver may potentially adjust the rear view camera and display settings to the degree that the image is no longer visible, and the system will retain those settings when the vehicle is next shifted to reverse. This condition does not meet the requirements of FMVSS No. 111.

Risk

A temporarily reduced rear visibility when the driver has adjusted the display to this extent could lead to an increased risk of an accident in the event the driver does not re-adjust the display before reversing.

What You Should Do

If the rear view image is not clearly visible when you shift into reverse, before driving your vehicle, please adjust the display and camera settings to a level where the rear view image is clear.

Next Steps

INFINITI is developing a remedy plan to update the rear visibility system software for all affected vehicles. Once the remedy is available, you will receive a notification to bring your vehicle to the nearest INFINITI retailer for the free repair.

INFINITI is committed to the safety and security of our customers and their passengers. We are indeed sorry for any inconvenience this may cause you.

This page will be periodically updated with new information, so please check back.

Anti-Lock Brake (ABS) Actuator Safety Recall Information

INFINITI Anti-lock Brake (ABS) Actuator Safety Recall

The following INFINITI vehicles are subject to the abs actuator recall:

MODEL
 MODEL YEAR
QX60 2017

Reason for Recall

In some vehicles affected by this recall, the Anti-lock Brake System (ABS) actuator may leak brake fluid. If this occurs, the ABS warning lamp will illuminate and remain continuously illuminated on the instrument panel. However, the leak can potentially create an electrical short, and in rare instances, may lead to a fire.

What You Should Do

If the ABS warning lamp in your vehicle (shown below) illuminates continually for more than ten (10) seconds after engine start:


Anti-lock Braking System (ABS) warning light

Please stop driving your vehicle immediately and call INFINITI Roadside Assistance at 1-800-662-6200 (option 1) to arrange towing your vehicle to an INFINITI retailer at no cost to you.

Park your vehicle outdoors, away from other vehicles or structures, until your vehicle has been inspected and repaired by an INFINITI retailer.

Next Steps

Contact your INFINITI retailer at your earliest convenience in order to arrange an appointment to have your vehicle remedied. You may find your nearest retailer using this link: Retailer Locator

If you have questions regarding the safety recall, you may contact INFINITI Consumer Affairs at (888) 833-3216.

INFINITI is committed to the safety and security of our customers and their passengers. We are indeed sorry for any inconvenience this may cause you.

If you are not sure if your specific vehicle is affected, please enter your vehicle VIN on the previous page for confirmation.

This page will be periodically updated with new information, so please check back.

Frequently Asked Questions

Is this a safety recall?

What is the reason for safety recall?

What will be the corrective action for this voluntary safety recall campaign?

What model year vehicles are involved?

Are you experiencing this condition on any other INFINITI (or Nissan) models?

How can I tell if my vehicle is affected?

When will parts be available to repair my vehicle?

I previously paid to have my ABS actuator replaced, can I be reimbursed for the repair?

Will a rental vehicle be provided while the retailer is servicing the vehicle?

Is my vehicle safe to drive until it is repaired?

Is there anything owners can do to lessen this condition?

Is there any charge for the repair?

Will I have to take my vehicle back to the selling retailer to have the service performed?

Where can I find my VIN?

Where can I find my Vehicle Identification Number (VIN)?

VIN Dashboard

Your INFINITI's dashboard

You’ll find your VIN on the driver’s side of your vehicle, where the windshield meets the dashboard.

VIN Front Door Post

Front door post

A sticker on the driver’s side door post displays your VIN.

VIN Proof-Of-Insurance Card

Proof-of-insurance card

You can find your VIN on your vehicle’s certificate of insurance.

VIN Vehicle registration

Vehicle registration

Your VIN also appears on your vehicle registration card.

Takata Do Not Drive Advisory Information

Takata Do Not Drive Advisory Information

The following INFINITI vehicles are subject to the Do Not Drive Advisory:

MODEL
 MODEL YEAR
QX4
 2002-2003

INFINITI is issuing an immediate DO NOT DRIVE warning for certain model year 2002-2003 INFINITI QX4 vehicles in the United States and Canada affected by open Takata airbag recalls. This warning applies to approximately 84,000 Nissan and INFINITI vehicles. INFINITI strongly advises drivers not to drive affected vehicles until the FREE repair has been completed. 

 

Due to the age of the vehicles equipped with defective Takata airbag inflators, there is an increased risk the inflator could explode during an airbag deployment, propelling sharp metal fragments which can cause serious injury or death. Drivers are urged to stop driving the vehicle immediately and contact their local authorized INFINITI retailer to schedule the necessary free repair. Retailers are prepared to provide free towing; options including mobile repair or a loaner car are also available in select locations. To check if your vehicle is part of this important safety recall, please visit the INFINITI official recall webpage at https://www.infinitiusa.com/takata-airbag-recall and enter your Vehicle Identification Number (VIN). 

 

INFINITI's do not drive warning is the most recent effort in an extensive, multi-year campaign to communicate the risk of driving vehicles with defective Takata inflators and urge drivers to complete the free recall repair. For additional questions or concerns, INFINITI clients can contact Customer Service at 800-662-6200.