A RESPONSE TO CORONAVIRUS (COVID-19) FROM INFINITI
Last modified: September 7, 2020
On this journey, we all need to do our part. If we can act together, work together and push forward together, we’ll make it through this – together.
Whether you’re a current owner, someone who’s looking to add an INFINITI to their garage or a member of our employee family, one thing you can count on is that INFINITI will be here for you through it all.
THIS IS INFINITI NOW
As we all work to navigate our new normal, we know that you’ve got a long list of people you want to see, places you want to go and things you want to do. Chances are, even if your INFINITI Retailer’s on that list, they’re not at the top. Don’t worry, we get that. Get out there and do the things you want to do – we’ll meet you there. This is INFINITI NOW: shopping, at-home test drives, purchase and service pickup/drop-off that come to you – on your terms – in the comfort of your own home. []
INFINITI is committed to supporting our current owners. With this in mind, INFINITI and INFINITI Financial Services (IFS) may offer payment alternatives based on each owner’s current situation. If you are affected by the coronavirus and need assistance, please reach out to INFINITI Financial Services by email or phone to discuss the road forward. Note that wait times for an agent may be longer than expected due to the high volume of calls.
We thank you for considering INFINITI and invite you to learn more about our current range of luxury cars and SUVs by contacting your local Retailer. When you’re ready to get back on the road with a new INFINITI purchase, we’re proud to offer a range of special financing options to help pave the way and make your experience as simple and effortless as possible. Now as always, the INFINITI family is here for you.
As you focus on your family and work, we know that your vehicle may play a key role. Through it all, INFINITI is committed to being here for you. Retailers Service Department hours of operation may vary. With that in mind, we ask you to please be safe and take the recommendations of government, local authorities and the CDC to heart – we’d encourage you to book your appointment online or to connect with your local Retailer over the phone if at all possible.
The safety and well-being of our employees is always a top priority. Since March 16, we have directed those with the ability to work remotely to do so until further notice. This action is out of an abundance of caution to help reduce the risk of spreading the coronavirus.