Urgent Action Required

Consumer Affairs teams are ready to assist you in replacing affected Takata airbag inflators on INFINITI vehicles affected by the recall. Please use the INFINITI Recall Lookup tool to confirm if your vehicle is involved and to obtain instructions specific to your vehicle.

If your vehicle is affected by this recall, we encourage you to take immediate action to have your vehicles repaired for free at an authorized INFINITI retailer.

For further questions about the Takata Airbag recall contact your local authorized retailer or call 1-888-387-5947 now to schedule your free recall repair.

INFINITI is mindful of the impact that COVID-19 (Coronavirus) is having on many of our daily lives.  Due to the urgency of this airbag safety recall, it remains important your affected vehicle is repaired as soon as possible.  INFINITI retailers have been instructed to monitor CDC and local guidelines and many are taking precautions that support social distancing with the priority of keeping both employees and customers safe.  Some retailers are offering options such as pick-up and delivery to help you get your vehicle repaired during this trying time.  Contact your local retailer to learn about options in your area.

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INFINITI’s focus is on the safety of our owners. INFINITI continues to take diligent steps to address potentially affected INFINITI vehicles and customers affected by this issue. We need your help in ensuring that 100% of affected vehicles are remedied.

  • This safety defect can KILL or seriously injure you or your passengers
  • All safety recall repairs are free at authorized INFINITI retailers
  • Replacement parts are available for all affected INFINITI vehicles 
  • A FREE loaner car, towing service or mobile repair in select locations may be available to assist with any inconvenience this repair may cause
  • Call 1‐888‐387‐5947 now to schedule your free repair

INFINITI Recall Completion Illustration

*Completion rate shown is an estimate only and is not intended to reflect a precise completion rate for INFINITI North America, Inc.