Reason for Recall
On affected vehicles, the driver may potentially adjust the rear view camera and display settings to the degree that the image is no longer visible, and the system will retain those settings when the vehicle is next shifted to reverse. This condition does not meet the requirements of FMVSS No. 111.
A temporarily reduced rear visibility when the driver has adjusted the display to this extent could lead to an increased risk of an accident in the event the driver does not re-adjust the display before reversing.
What You Should Do
If the rear view image is not clearly visible when you shift into reverse, before driving your vehicle, please adjust the display and camera settings to a level where the rear view image is clear.
INFINITI is developing a remedy plan to update the rear visibility system software for all affected vehicles. Once the remedy is available, you will receive a notification to bring your vehicle to the nearest INFINITI retailer for the free repair.
INFINITI is committed to the safety and security of our customers and their passengers. We are indeed sorry for any inconvenience this may cause you.
This page will be periodically updated with new information, so please check back.