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Takata Airbag Safety Recall

Certain INFINITI vehicles may have a defective airbag which needs to be repaired immediately in the event of a crash, the airbag could explode, shooting metal pieces at the driver and passengers, causing serious injury or death. If your vehicle is affected by this recall, we encourage you to take immediate action to have your vehicles repaired for free at an authorized INFINITI Retailer.

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Takata DO NOT DRIVE Warning

INFINITI is issuing an immediate DO NOT DRIVE warning for certain model year vehicles in the United States and Canada affected by open Takata airbag recalls. This warning applies to approximately 84,000 Nissan and INFINITI vehicles. Nissan strongly advises drivers not to drive affected vehicles until the FREE repair has been completed.


If your vehicle is affected by this recall, we encourage you to take immediate action to have your vehicle repaired for free at an authorized INFINITI retailer.

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IS YOUR VEHICLE AFFECTED?

Takata Airbag Safety Recall Summary

Consumer Affairs teams are ready to assist you in replacing affected Takata airbag inflators on INFINITI vehicles affected by the recall. Please use the INFINITI Recall Lookup Tool to confirm whether your vehicle is involved and to obtain instructions specific to your vehicle.

 

Affected Vehicles:

MY 2001 I30

MY 2002-2004 I35

MY 2003-2008 FX35/45

MY 2006-2010 M35/M45

MY 2002-2003 QX4

 

INFINITI is issuing an immediate DO NOT DRIVE warning for certain model year 2002-2003 INFINITI QX4 vehicles in the United States and Canada affected by open Takata airbag recalls. This warning applies to approximately 84,000 Nissan and INFINITI vehicles. INFINITI strongly advises drivers not to drive affected vehicles until the FREE repair has been completed.

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Take Action Now

If your vehicle is affected by the Takata Airbag Recall, we encourage you to take immediate action to have your vehicle repaired for free at an authorized INFINITI Retailer by calling INFINITI Consumer Affairs at 1‐888 387‐5947 to schedule an appointment.

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Takata Spotlight

NHTSA urges vehicle owners to take a few simple steps to protect themselves and others from this very serious threat to safety. Consumer Alert: INFINITI Issues “Do Not Drive” Warning for Certain 2002-2003 Models with Recalled Takata Air Bags.

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Safe Airbags

Takata airbag recall repairs are completed by your local Retailer at no cost to you. Free loaner vehicles or other forms of alternate transportation are available during the repair. 

ONGOING CUSTOMER NOTIFICATION EFFORTS

Key Facts for Owners of Unrepaired Vehicles [[5395]]

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SAFETY RECALLS

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If you need more information regarding vehicle recalls and services, please visit our Contact page or call us.

 

Contact your INFINITI retailer at your earliest convenience in order to arrange an appointment to have your vehicle remedied.

Still Have Questions about Recalls?

The answers to your most frequently asked questions are right here. 

Next Steps

If your vehicle is affected by a recall, we encourage you to take immediate action to have your vehicle repaired for free at an authorized INFINITI Retailer by calling INFINITI Consumer Affairs at 1‐888 387‐5947 to schedule an appointment.
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Takata DO NOT DRIVE Warning

Takata Do Not Drive Advisory Information

The following INFINITI vehicles are subject to the Do Not Drive Advisory:

 

Model                                 Year

 

QX4                                    2002-2003

Reason for Recall

INFINITI is issuing an immediate DO NOT DRIVE warning for certain model year 2002-2003 INFINITI QX4 vehicles in the United States and Canada affected by open Takata airbag recalls. This warning applies to approximately 84,000 Nissan and INFINITI vehicles. INFINITI strongly advises drivers not to drive affected vehicles until the FREE repair has been completed. 

Due to the age of the vehicles equipped with defective Takata airbag inflators, there is an increased risk the inflator could explode during an airbag deployment, propelling sharp metal fragments which can cause serious injury or death. Drivers are urged to stop driving the vehicle immediately and contact their local authorized INFINITI retailer to schedule the necessary free repair. Retailers are prepared to provide free towing; options including mobile repair or a loaner car are also available in select locations. To check if your vehicle is part of this important safety recall, please visit the INFINITI official recall webpage at https://www.infinitiusa.com/owners/recalls-vin.html and enter your Vehicle Identification Number (VIN). 

INFINITI's do not drive warning is the most recent effort in an extensive, multi-year campaign to communicate the risk of driving vehicles with defective Takata inflators and urge drivers to complete the free recall repair. For additional questions or concerns, INFINITI clients can contact Customer Service at 800-662-6200.