Exterior overhead view of a parked QX80 highlighting 2-tone color

Remote Services

Remote Door Lock/Unlock

Q: How to Set Up Remote Door Lock/Unlock

What You'll Need MyINFINITI mobile app Active INFINITI InTouch Connected Services subscription [[5550]] MyINFINITI account credentials, with a compatible INFINITI vehicle registered to your account Cellular connectivity (phone and vehicle area) Location services enabled on your device What You'll Do Open the MyINFINITI app and sign in Select your vehicle (if you have multiple) On the dashboard, tap either "Lock" or "Unlock" icon For unlocking only: Enter PIN/use biometric verification For unlocking only: Choose "All Doors" or "Driver's Door" Confirm action when prompted Wait for confirmation notification (15-30 seconds) Look for "Doors Locked" or "Doors Unlocked" message

Secure access with ease. With Remote Door Lock/Unlock, you can control your vehicle's locks from a distance without the use of a physical key. [[5550]]

Set Up Remote Door Lock/Unlock

Getting Started with Remote Door Lock/Unlock

Follow our quick steps to get started with Remote Door Lock/Unlock. If you need help troubleshooting or have additional questions, explore our common questions below.

Results

How to Set Up Remote Door Lock/Unlock

What You'll Need

MyINFINITI mobile app
Active INFINITI InTouch Connected Services subscription [[5550]]
MyINFINITI account credentials, with a compatible INFINITI vehicle registered to your account
Cellular connectivity (phone and vehicle area)
Location services enabled on your device

What You'll Do

Open the MyINFINITI app and sign in
Select your vehicle (if you have multiple)
On the dashboard, tap either "Lock" or "Unlock" icon
For unlocking only: Enter PIN/use biometric verification
For unlocking only: Choose "All Doors" or "Driver's Door"
Confirm action when prompted
Wait for confirmation notification (15-30 seconds)
Look for "Doors Locked" or "Doors Unlocked" message

Remote Door Lock/Unlock Benefits

Convenience with Confidence

Discover some of the key features of Remote Door Lock/Unlock.

A blue INFINITI QX80 parked in a driveway of a modern home

Person holding phone with MyINFINITI app screen highlighting application home screen

Control from Almost Anywhere

Access the ability to lock and unlock your vehicle from virtually anywhere. With INFINITI InTouch Services, as long as your device is connected to the internet, you can control your lock from across the parking lot or across the country. (The vehicle must be located in North America.)

Receive Notifications

Set up notification preferences on the MyINFINITI App or MyINFINITI Owners Portal, and you’ll get a push notification every time a door lock or unlock command is sent to your vehicle.

Vehicles with access to Remote Door Lock/Unlock

Visit the Package Availability page to find out which vehicles are equipped with access to Remote Door Lock/Unlock.

Explore Package Availability

MYINFINITI APP

INFINITI at Your Fingertips

Stay in touch with your INFINITI via a suite of remote services available through the MyINFINITI app: your direct link to connectivity and convenience.

Download on the App Store

Get it on Google Play

Remote Door Lock/Unlock FAQs

Common Questions

Explore frequently asked questions about Remote Door Lock/Unlock.

Results

When is the best time to use Remote Door Lock/Unlock?

Remote Door Lock Lock/Unlock can be used anytime you find yourself without your keys, if you forget to lock your vehicle, or simply want to unlock your INFINITI before you reach it. This feature brings a new level of convenience to your daily drive.

How do I check my vehicle's lock status?

Download/open the MyINFINITI app and sign in.
Select your vehicle. The Home/Status screen shows Doors: Locked/Unlocked with a “last updated” time.
Tap Refresh (or pull to refresh) to get a live update, then Lock/Unlock if needed.
In Settings, enable notifications for lock/unlock confirmations and lock reminders.