Benefits

How to Activate

Press the "Talk" button located on your steering wheel to begin using INFINITI Voice Recognition. Then, speak a command or pick a category such as Phone, Navigation, Audio, Information or Vehicle Info to see additional examples of what you can do. [[2328]]

Phone

Call a contact, dial a number and even read or send text messages – all with the power of your voice and a Bluetooth-compatible phone. [[2328]]

Navigation

Enjoy the luxury of being able to quickly and easily route to specific addresses or points of interests – all without having to take your hands off of the wheel – in your navigation-equipped INFINITI.

Audio

Play music from your connected device, tune in to your favorite SiriusXM® Radio station and much more in your appropriately-equipped INFINITI. [[2328]]

Information

If your vehicle is equipped with SiriusXM Travel Link, you'll be able to check the weather, follow your favorite sports team, and more with ease. [[2328]]


Available On

Discover the full list of features on each available INFINITI InTouch system. View System Availability & Compare to get the functionality that matters most to you.


Customer Questions

Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.

  1. How do I use voice recognition?

    Here are some tips for getting started with voice recognition:

    Keep the interior of your vehicle as quiet as possible (e.g., close windows and direct air vents away from the roof and your face).
    Speak the voice commands in the correct format and sequence provided in your vehicle owner's manual or select "HELP" for a list of available commands.
    Wait for the tone and begin speaking within 5 seconds.
    Speak in a natural voice and without pausing between words.
    Follow the voice feedback that will be provided by the system.
    Check your vehicle owner's manual for voice adaption training to teach your system how to learn your voice, if your system is so equipped. 

  2. Why is my voice recognition not working?

    System not recognizing your commands? These tips might help it do as you say, if your system is so equipped.

    Speak the voice commands in the correct format and sequence provided in your vehicle owner's manual or select "HELP" for a list of available commands.
    Speak the commands clearly and at a normal pace.
    Wait for the beep before speaking a command.
    Follow the voice feedback that will be provided by the system.
    Make sure the noise inside your vehicle is kept to a minimum (e.g., turn off radio, air conditioning).
    Use the "HELP" voice command if you are not sure what to say.
    Check your vehicle owner's manual for voice adaption training to teach your system how to learn your voice, if your system is so equipped.

  3. Can I make my own voice commands?

    Too many voice commands? Create your own customized commands with voice tags, if your system is so equipped. Check your vehicle owner's manual for more information. 


Contact Information

If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

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Live Chat

Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.

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Email Us

Email your INFINITI InTouch questions to our team of Specialists.

 

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Call US

Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.