INFINITI InTouch™ Valet Alert [[2445]]
The next time you leave your keys with a valet parking attendant, enable the Valet Alert using your MyINFINITI companion app. If your vehicle moves outside the radius you set, you’ll get an immediate notification – giving you the peace of mind that your INFINITI is sitting right where it should be.[[2445]]
Benefits
Notification Preferences
On the smartphone app, select whether you want to be notified by email, text, or push notification if a valet violation occurs.
Retrieving Your Vehicle
Whenever you’re ready to retrieve your vehicle, just log into the smartphone app once more to disable the Valet Alert.

Available On
Discover the full list of features on each available INFINITI InTouch system. View System Availability & Compare to get the functionality that matters most to you – including the remote features of INFINITI InTouch Services (if applicable).
Customer Questions
Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.
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How do I get Started Using INFINITI InTouch™ Services?
If you purchased your vehicle new, you may have a complimentary trial available, but you will need to enroll to take advantage of that trial. It’s never been easier to get started, just follow the steps below.
1. Just ask your retailer to enroll you.
2. Rather enroll on your own time? You can also find us on the app store.
3. Download the MyINFINITI App.
4. Or log in/register for a MyINFINITI Owners Portal Account. -
What is INFINITI InTouch™ Services?
INFINITI InTouch™ Services is an innovative connected car solution that combines safety, service, and infotainment into a complete package.
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What services are included in the INFINITI InTouch™ Services package?
To view a full list of features, visit the System & Availability page for more information.
> System Availability & Compare -
What is Valet Alert?
Valet Alert allows you to monitor your INFINITI after you hand over your keys. If the vehicle leaves the preset radius, an alert is sent via your preferredValet Alert allows you to monitor your INFINITI after you hand over your keys. If the vehicle leaves the preset radius, an alert is sent via your preferred notification method; email, text message and/or push. You can manage the Valet Alert feature on the INFINITI InTouch Services app. notification method; email, text message and/or push. You can manage the Valet Alert feature on the MyINFINITI App.
Contact Information
If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

Live Chat
Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.


Call US
Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.