Available on

Discover the full list of features on each available INFINITI InTouch system. View System Availability & Compare to get the functionality that matters most to you – including the remote features of INFINITI InTouch Services (if applicable).

Customer Questions

Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.

  1. How do I get Started Using INFINITI InTouch™ Services?

    If you purchased your vehicle new, you may have a complimentary trial available, but you will need to enroll to take advantage of that trial. It’s never been easier to get started, just follow the steps below.

    1. Just ask your retailer to enroll you.
    2. Rather enroll on your own time? You can also find us on the app store.
    3. Download the MyINFINITI App.
    4. Or log in/register for a MyINFINITI Owners Portal Account.

  2. What is INFINITI InTouch™ Services?

    INFINITI InTouch™ Services is an innovative connected car solution that combines safety, service, and infotainment into a complete package.

  3. What services are included in the INFINITI InTouch™ Services package?

    To view a full list of features, visit the System & Availability page for more information.

    > System Availability & Compare

  4. What is Journey Planner and how do I access it?

    Journey Planner allows you to plan road trips in advance before you leave home. Using the INFINITI Owners Portal, click the INFINITI InTouch Services link and select the Destinations tab. Enter your starting point and end destination, plus up to four waypoints you’d like to visit along the way. Journey Planner will determine your route, calculate driving distance and time, and access your Journey seamlessly in you vehicle. send your named Journey seamlessly to the INFINITI Navigation System. Once sent, you will need to sync your navigation system feed through the INFINITI InTouch Services Menu to download your journey.