ACTION ON GOOGLE [[2376]]

INFINITI INTOUCH SERVICES

Forgot to secure your vehicle? Looking to remote-start your INFINITI so that it's the perfect temperature before you get in? INFINITI InTouch Services Action on Google [[2376]] allow you to connect with and control your INFINITI as quickly and easily as having a conversation. [[2328]]


INFINITI InTouch Services is available on the following models with remote command features:

2020

QX60

2019

Q50, Q60, Q70, QX30, QX50, QX60, QX80

2018

Q50, Q60, Q70, QX60, QX80

2017

Q50, Q60, QX60

2016

Q50

HOW TO USE GOOGLE ASSISTANT

This service requires an active subscription to INFINITI InTouch Services [[2328]] – available through included trial following a new INFINITI purchase. As an added security measure, a PIN is required before the Remote Door Lock/Unlock and Remote Engine Start/Stop features can be used. This PIN is established when enrolling in INFINITI InTouch Services. If you have not yet enrolled in INFINITI InTouch Services or need to reset your PIN, download the INFINITI InTouch Services app or visit the MyINFINITI Owner Portal.

INFINITI InTouch How To Use Google Assistant

Before first use, you must link your MyINFINITI Owner Portal account with your Google Assistant in the Google Home app. For more information on enabling the INFINITI InTouch Services Action on Google [[2328]] on your equipped and enrolled INFINITI, call our INFINITI InTouch Services customer support agents at 1-855-444-7244, Monday through Friday, 11:00 AM to 7:00 PM Central Time.

The INFINITI InTouch Services Action on Google [[2328]] provides INFINITI owners the ability to:

CONNECT WITH A VEHICLE AND LAUNCH A REQUEST

"Hey Google, connect to my Q50 with INFINITI InTouch Services."

SELECT A SPECIFIC VEHICLE

"Hey Google, ask INFINITI InTouch Services to select my Q50."

REMOTELY LOCK OR UNLOCK VEHICLE DOORS

"Hey Google, ask INFINITI InTouch Services to lock the doors of my Q60."

REMOTELY SOUND THE HORN AND FLASH THE LIGHTS

"Hey Google, ask INFINITI InTouch Services to honk the horn of my QX60."

REMOTELY START AND STOP THE ENGINE [[2328]]

"Hey Google, ask INFINITI InTouch Services to start my Q50."

REMOTELY FLASH THE LIGHTS

"Hey Google, please ask INFINITI InTouch Services to flash the lights of my Q50."

SEND A REQUEST TO YOUR PERSONAL ASSISTANT

"Hey Google, ask INFINITI InTouch Services to tell my personal assistant to find me 5 hotels in uptown or midtown New York City with a 4 star rating for next week."

Remote Access to Vehicle via the Google Assistant Action

INFINITI CONNECTION

You can also access a great range of voice-activated Google Assistant Actions on many legacy INFINITI models from 2017 and previous years. Enjoy the convenience and security that INFINITI Connection offers to vehicle owners. INFINITI Connection is available on the following models with remote command features:

2017

Q70, QX80

2016

Q70, QX60, QX80

2015

Q50, Q50 Hybrid, Q70, Q70 Hybrid, QX60, QX60 Hybrid, QX80

2014

Q50, Q50 Hybrid, Q70, Q70 Hybrid, QX60, QX60 Hybrid, QX80

2013

M37, M56, JX35, QX56

HOW TO USE GOOGLE ASSISTANT

This service requires an active subscription to INFINITI Connection [[2328]], which is included for the first six months of ownership. As an added security measure, a PIN is required before the Remote Door Lock/Unlock features can be used. This PIN is established when enrolling in INFINITI Connection. If you have not yet enrolled in INFINITI Connection or need to reset your PIN, download the INFINITI Connection app or visit the MyINFINITI Owner Portal.

INFINITI Google Assistant

Before first use, you must link your MyINFINITI Owner Portal account with your Google Assistant in the Google Home app. For more information on enabling the INFINITI InTouch Services Action on Google [[2328]] on your equipped and enrolled INFINITI, call our INFINITI InTouch Services customer support agents at 1-855-444-7244, Monday through Friday, 11:00 AM to 7:00 PM Central Time.

The INFINITI Connection Action on Google [[2328]] provides INFINITI owners the ability to:

CONNECT WITH A VEHICLE AND LAUNCH A REQUEST

"Hey Google, connect to my QX80 with INFINITI Connection."

SELECT A SPECIFIC VEHICLE

"Hey Google, ask INFINITI Connection to select my Q70."

REMOTELY LOCK OR UNLOCK DOORS

"Hey Google, ask INFINITI Connection to lock the doors of my Q70."

SEND A REQUEST TO YOUR PERSONAL ASSISTANT

"Hey Google, ask INFINITI Connection to tell my personal assistant to find me 5 hotels in uptown or midtown New York City with a 4 star rating for next week."

Available On

Discover the full list of features on each available INFINITI InTouch system. View System Availability & Compare to get the functionality that matters most to you – including the remote features of INFINITI InTouch Services (if applicable).

Customer Questions

Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.

  1. How do I get Started Using INFINITI InTouch Services?

    If you purchased your vehicle new, you may have a complimentary trial available, but you will need to enroll to take advantage of that trial. It’s never been easier to get started, just follow the steps below.

    1. Just ask your retailer to enroll you.
    2. Rather enroll on your own time? You can also find us on the app store.
    3. Download the INFINITI InTouch Services App.
    4. Or log in/register for a MyINFINITI Owner Portal Account.

  2. What is INFINITI InTouch™ Services?

    INFINITI InTouch™ Services is an innovative connected car solution that combines safety, service, and infotainment into a complete package.

  3. What services are included in the INFINITI InTouch™ Services package?

    To view a full list of features, visit the System & Availability page for more information.

    > System Availability & Compare


Contact Information

If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

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Live Chat

Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.

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Email Us

Email your INFINITI InTouch questions to our team of Specialists.

 

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Call US

Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.