INFINITI Personal Assistant Services

From answering simple questions to performing complex tasks on your behalf, an INFINITI Personal Assistant [[2328]] can help with almost any request you can imagine.

INFINITI Personal Assistant


Plan your next hotel stay or meal out in convenient luxury with the help of INFINITI Personal Assistant. Let our knowledgeable, professional team help you find the perfect location and make that reservation for you – 24 hours a day, seven days a week.


• Wake up calls
• Appointment reminders
• Gift recommendations

• Weather forecasts
• Product reviews and price comparisons
• Currency exchange rates
• City events/festivals

• Directory assistance and driving directions 
• Travel and transportation arrangements 
• Movie listings and reviews


Connect via INFINITI InTouch Services [[2328]] and INFINITI Connection®[[2328]] Skills for Amazon Alexa.

Connect via INFINITI InTouch Services and INFINITI Connection Actions for the Google Assistant[[2328]].

Connect via phone call by pressing the headset icon in your INFINITI InTouch Services or INFINITI Connection smartphone app and selecting "INFINITI Personal Assistant".

Email requests@infinitipersonal

Phone in from the U.S. and Canada to 888-774-1411, phone in internationally to +1 (469) 310-6974, or text 88635 from your phone number registered with the service.

Infiniti Intouch Video

Customer Questions

Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.

  1. How do I get Started Using INFINITI InTouch Services?

    If you purchased your vehicle new, you may have a complimentary trial available, but you will need to enroll to take advantage of that trial. It’s never been easier to get started, just follow the steps below.

    1. Just ask your retailer to enroll you.
    2. Rather enroll on your own time? You can also find us on the app store.
    3. Download the INFINITI InTouch Services App.
    4. Or log in/register for a MyINFINITI Owner Portal Account.

  2. What is INFINITI InTouch™ Services?

    INFINITI InTouch™ Services is an innovative connected car solution that combines safety, service, and infotainment into a complete package.

  3. What services are included in the INFINITI InTouch™ Services package?

    To view a full list of features, visit the System & Availability page for more information.

    > System Availability & Compare

Contact Information

If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

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Live Chat

Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.

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Email Us

Email your INFINITI InTouch questions to our team of Specialists.


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Call US

Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.