If you know exactly where you’d like to go, but aren't sure about the best way to get there, you can input a street address, intersection or business name and your system will guide you there effortlessly. 

If you don’t have an exact location to provide, you can search points of interest (POI) either by name or by category, using terms such as parking, gas station, ATM, restaurant and more. You can even search nearby POIs to see what's close to you. [[5006]]

How To Use INFINITI InTouch Navigation


Enjoy the innovative convenience of INFINITI InTouch Navigation and get where you need to go in comfort and style.

INFINITI InTouch Navigation Benefits
INFINITI InTouch Navigation Maps Update


As roads, highways and neighborhoods change, it’s important to keep your maps current so that you can travel quickly and efficiently using the most up-to-date routes. Click here to learn more, and be sure to order a new SD card or CD annually to keep your system updated. Installation is easy and takes only minutes.

INFINITI InTouch Navigation Convenience Feature


Simply click on one of your saved locations to begin navigating without having to type the address on the screen. [[5006]]

INFINITI InTouch Navigation Points Of Interest Feature


Search points of interest (POI) by name or category, using terms such as parking, gas station, ATM, restaurant and more.


After inputting your destination, you can opt to choose your exact route with helpful information about the fastest or shortest journeys available.


Save destinations for future easy access. Simply click on one of your saved locations – or on an INFINITI Retailer on the map – and easily start navigating without having to type an address on the screen.


Begin routing immediately via the fastest route – or, select ‘More Routes’ to choose the one that suits your plans best.

Available On

Discover the full list of features on each available INFINITI InTouch system. View System Availability & Compare to get the functionality that matters most to you.

Customer Questions

Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.

  1. How can I update my INFINITI's navigation system map?

    Visit to purchase your INFINITI navigation system update.

  2. Does my navigation system update automatically?

    A map update is not automatic. However, it is easy to purchase the latest update. You can order your map update online at the INFINITI Navigation Store, or by calling 1-888-362-8837 Monday - Friday 8am - 8pm (EST), and Saturday 10am - 6pm (EST).

  3. How often should I update my map?

    To keep your navigation system performing at its best, it is important to update your map every time a new map is released. That's because up to 15% of roads and points of interest change between each map update release.

  4. Why is a map update important?

    A map update helps your navigation system keep up with a changing world. Each year, thousands of new miles of highway are added across the U.S. At the same time, roads change, there are new addresses and subdivisions, and businesses and stores open and close. That makes a map update essential for traveling with confidence.

  5. How does a map update save time and money?

    Your vehicle’s navigation system is designed to improve your route efficiency. Taking the suggested route may help save you valuable time and reduce fuel costs. Driving more efficiently can also help minimize wear and tear on your vehicle. A map update can help your navigation system perform as efficiently as possible, which may also help you save time and money.

Contact Information

If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

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Live Chat

Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.

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Email Us

Email your INFINITI InTouch questions to our team of Specialists.


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Call US

Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.