Available On

Discover the full list of features on each available INFINITI InTouch system. View System Availability & Compare to get the functionality that matters most to you.


Customer Questions

Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.

  1. How do I get Started Using INFINITI InTouch Services?

    If you purchased your vehicle new, you may have a complimentary trial available, but you will need to enroll to take advantage of that trial. It’s never been easier to get started, just follow the steps below.

    1. Just ask your retailer to enroll you.
    2. Rather enroll on your own time? You can also find us on the app store.
    3. Download the INFINITI InTouch Services App.
    4. Or log in/register for a MyINFINITI Owner Portal Account.

  2. What is INFINITI InTouch™ Services?

    INFINITI InTouch™ Services is an innovative connected car solution that combines safety, service, and infotainment into a complete package.

  3. What services are included in the INFINITI InTouch™ Services package?

    To view a full list of features, visit the System & Availability page for more information.

    > System Availability & Compare

  4. What is Emergency Call?

    If you find yourself in a dangerous situation or in need of emergency services, you can push the "SOS" button in your vehicle to connect to a INFINITI InTouch Services Response Specialist who will assist in the dispatch of emergency services to your vehicle's location. Emergency Call is dependent on an operational device in the vehicle, and GPS and cellular coverage. [[2322]]


Contact Information

If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

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Live Chat

Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.

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Email Us

Email your INFINITI InTouch questions to our team of Specialists.

 

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Call US

Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.