Benefits

Set Up Notification Preferences

Set up a notification preference on the MyINFINITI Owner Portal or smartphone app and you'll get a confirmation email, text or push notification if your pre-determined drive zone boundaries are crossed.

In-Vehicle Reminder

Drive Zone Alert can also be configured to display a notification pop-up in the vehicle itself, reminding your secondary driver when the vehicle is outside an authorized drive zone – or inside a prohibited one.

Multiple Drive Zones

Up to 10 Drive Zone Alerts can be active during the same period, putting you in control of your INFINITI.


Available On

Discover the full list of features on each available INFINITI InTouch system. View System Availability & Compare to get the functionality that matters most to you – including the remote features of INFINITI InTouch Services (if applicable).


Customer Questions

Visit our FAQs for any questions, queries or concerns you might have regarding INFINITI InTouch, subscription options and more.

  1. How do I get Started Using INFINITI InTouch Services?

    If you purchased your vehicle new, you may have a complimentary trial available, but you will need to enroll to take advantage of that trial. It’s never been easier to get started, just follow the steps below.

    1. Just ask your retailer to enroll you.
    2. Rather enroll on your own time? You can also find us on the app store.
    3. Download the INFINITI InTouch Services App.
    4. Or log in/register for a MyINFINITI Owner Portal Account.

  2. What is INFINITI InTouch™ Services?

    INFINITI InTouch™ Services is an innovative connected car solution that combines safety, service, and infotainment into a complete package.

  3. What services are included in the INFINITI InTouch™ Services package?

    To view a full list of features, visit the System & Availability page for more information.

    > System Availability & Compare

  4. What is a Drive Zone Alert?

    Drive Zone Alert helps you monitor your INFINITI when someone else is behind the wheel. Set a geographical driving Drive Zone on the <InTouch™ Services/INFINITIConnect®> app or Owners Portal to recieve an alert if your INFINITI arrives or departs your set Drive Zone.

    To use Drive Zone Alert, select an address, enter the desired radius of the Drive Zone, and choose to set arrival, departure, or both. Up to 10 active Drive Zone Alerts can be saved and you have the option to name each zone. If your INFINITI crosses a Drive Zone while active, an alert is sent via your preferred notification method; email, text message and/or push. You can set your preferences to display a notification pop-up in the vehicle itself to remind your secondary driver when they have arrived or departed the authorized zone.


Contact Information

If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

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Live Chat

Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.

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Email Us

Email your INFINITI InTouch questions to our team of Specialists.

 

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Call US

Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.