INFINITI INTOUCH™

Apple CarPlay® & Wireless Apple CarPlay®

What is Apple CarPlay?

Apple CarPlay® is the smarter way to enjoy your compatible Siri®-equipped iPhone® on the road, helping you stay focused as you drive.

CarPlay offers all of your iPhone's best features, easily accessible on your INFINITI vehicle's built-in display. When connected, your iPhone can provide turn-by-turn navigation, access your music library, and make hands-free calls and text messages. Elevate your driving experience with the effortless connectivity of Apple CarPlay.

Select vehicles are equipped with wireless CarPlay, so you can keep your iPhone in your pocket, bag or on a wireless charger. [[5550]]

APPLE CARPLAY FEATURES

What can I do with Apple CarPlay?

Let your compatible iPhone handle the navigation, shuffle your tunes, and manage calls and texts—all hands-free. With Wireless Apple CarPlay, you can stay on course without the hassle of cord clutter, if your vehicle is so equipped. [[5550]]

Person inside vehicle using InTouch Apple CarPlay to send and receive calls

Person inside vehicle using InTouch Apple CarPlay to send and receive messages

Person inside vehicle using InTouch Apple CarPlay access music library

Your drive, elevated

Streamline your journey with your iPhone as your guide. Find nearby gas, parking, restaurants, and more with a quick tap using the Nearby feature.

Keep in touch with your contacts on the go with INFINITI InTouch. Make hands-free calls, dial back missed ones, and check voicemail, all with Siri® by your side.

Effortlessly maintain the conversation with hands on the wheel. Concentrate on the road ahead and command Siri to read, respond, and send text messages—no need to shift your gaze from the journey.

Experience the ease of the integrated controls to explore your favorite tunes through Apple CarPlay while on the road. Stay entertained with smooth access to your music library and other audio apps.

How to connect to Apple CarPlay

Getting the most out of your Apple CarPlay driving experience is as easy as following these simple steps. Just make sure that your vehicle is in park mode for first time setup.

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Apple CarPlay (USB/cord connectivity)

With a wired connection, your Apple device is physically connected to your vehicle using a USB cable, ensuring a stable and seamless experience. CarPlay is integrated into the operating system of your iPhone, so you don't need to download a standalone CarPlay app.

USB/Cord connectivity setup instructions

To set up Apple CarPlay:

Confirm that your INFINITI vehicle supports Apple CarPlay
Connect your device to the USB port of your compatible INFINITI
Follow the on-screen prompts on your car's display to set up Apple CarPlay

Wireless Apple CarPlay

With a wireless connection, you can connect your Apple device to your vehicle via Bluetooth and Wi-Fi, allowing for a clutter-free setup.

Wireless setup instructions

To set up wireless Apple CarPlay:

Confirm that your INFINITI vehicle supports Apple CarPlay

Press and hold the voice command button on your steering wheel, and ensure that your stereo is set to Bluetooth or wireless mode

On your iPhone, navigate to Settings > Wi-Fi, ensuring Wi-Fi is activated. Connect to the CarPlay network, ensuring Auto-Join is on.

Head to Settings > General > CarPlay on your iPhone, and choose your vehicle.

For further details, consult your vehicle manual

Apple CarPlay tips & support

Siri® for Apple CarPlay

If you have a compatible iPhone® with Siri, you can link your iPhone to the Siri® Eyes Free function in your vehicle's Bluetooth® System. On your touchscreen, touch and hold the CarPlay Dashboard or CarPlay Home button—then ask Siri a question.

Or, with Siri Eyes Free and voice recognition technology built into your vehicle, you can control iPhone features without looking at or touching your iPhone.

Learn About Voice Recognition

Which INFINITI vehicles have Apple CarPlay or Wireless Apple CarPlay?

Visit the Package Availability page to find out which vehicles are equipped with Apple CarPlay or Wireless Apple CarPlay.

Explore Package Availability

Related features

Explore similar features to make the most of your drive.

SiriusXM®

Access the best content, for everything you love, all in one place, including exclusive and behind the scenes coverage you can't find anywhere else. [[5450]][[5550]]

Android Auto™

A simpler way to use your compatible Android™ phone in the car, helping you get to your destination with ease. [[5550]]

Amazon Alexa Built-in

Ask Alexa to play music, listen to audiobooks, hear the news, check the weather and more—while being able to keep your eyes on the road. In-Vehicle Data & Wi-Fi subscription or personal Wi-Fi hotspot is required. [[5449]][[5550]][[5452]][[5006]]

FREQUENTLY ASKED QUESTIONS

Questions about Apple CarPlay?

Explore frequently asked questions about Apple CarPlay.

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Where can I find the Apple CarPlay® app?

There is not an app for Apple CarPlay®; the software is built-in for newer iPhone models. Be sure to have the latest software installed on the phone for best results. Also, Siri® must be turned on in Settings.

Do I need a data plan to use CarPlay?

For all features of Apple CarPlay® to operate correctly, it is necessary to have a compatible iPhone®, a cellular connection and a data plan. Some features will work without a data connection.

How do I enable Apple CarPlay® in my iPhone settings?

When you are not driving and plug in your phone for the first time, you should receive a pop up asking if you want to connect to the vehicle while your phone is locked.

Also make sure that Siri is turned on. If you are unsure whether Siri has been disabled for your iPhone, go to Settings > Siri & Search and make sure any of the following options are enabled:

- Listen for "Hey Siri"
- Press Side Button for Siri
- Allow Siri When Locked

How do I link my smartphone to the Apple CarPlay® system?

For vehicles not equipped with Wireless Carplay: You'll need to plug in an Apple-certified USB cable to the USB1 port.

For vehicles equipped with Wireless Apple Carplay: You'll first need to pair your iPhone to the vehicle via Bluetooth. Once paired, a pop-up will appear asking if you would like to use CarPlay wirelessly. You should also get a notification on your iPhone asking if you would like to use CarPlay wirelessly. Select "Yes" for both notifications and you will then be able to use CarPlay wirelessly.

How do I turn off Apple CarPlay?

To use the INFINITI interface and exit Apple CarPlay®, push one of the hard buttons located on the left of the screen. To stop Apple CarPlay® completely, you must disconnect your iPhone® from the USB1 port.

While connected to USB1, will my iPhone® charge?

Yes, but it may charge more slowly than usual depending on your usage. For example, having multiple apps running simultaneously (music, navigation, text messaging, etc.) may result in decreased charging performance.

Does my phone need to be unlocked to use Apple CarPlay®?

No. The first time your iPhone® is connected, it will ask for your permission for Apple CarPlay® to work while the phone is locked. To change this setting at anytime, go to Settings-->General-->CarPlay. Select the vehicle, then toggle the setting off/on.

Can I stream Bluetooth® audio from my iPhone® while running CarPlay?

Bluetooth audio cannot be streamed from a device running Apple CarPlay. If you are using a wired connection, you can use another device paired with the vehicle to stream audio. If you are using a wireless connection, you can plug your other device into the USB2 port to stream audio.

What is the difference between Apple CarPlay and Siri Eyes Free?

Apple CarPlay is meant to integrate with your vehicle’s infotainment system, offering a simplified interface on your vehicle’s touchscreen display to control various iPhone functions. On the other hand, Siri Eyes Free focuses on voice commands and requires a Bluetooth connection to operate.

Why can't I access Siri® using the steering wheel switch?

Make sure that you are pushing and holding the TALK button on the right side of the steering wheel instead of just pushing the switch. (Short press initiates native Voice Recognition.)

How do I control Apple Maps?

You can control Apple Maps in Apple CarPlay® by tapping on the screen, or by using your voice. Either open Apple Maps in CarPlay and use your fingers to use the intuitive on-screen controls, or just ask Siri® for directions, addresses, and more.

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MYINFINITI APP

Your car, on the go

Stay connected to your vehicle. Get a suite of digital alerts and remote services with the MyINFINITI app—your direct link to personal security, convenience and confidence. [[5550]]

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If you have additional questions regarding any of the INFINITI InTouch product suites, accessing your INFINITI Owner Portal Account or about the MyINFINITI App, we’d like to help.

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