THE ENHANCED INFINITI RETAILER EXPERIENCE

DRIVING TOWARD A NEW NORMAL

Whatever your return to normal looks like, we know you’re ready to get out there – and while your plans might include visiting your local INFINITI Retailer at some point, we can bet you’ve got more exciting things in mind first.

Discover INFINITI Now: service, test drives and vehicle delivery that comes to your home from participating Retailers. Don’t worry about making time to stop by your INFINITI Retailer – get out there and do whatever it is you want to do. We’ll be happy to meet you there.

ENJOY LUXURY SALES AND SERVICE ON YOUR TERMS WITH INFINITI NOW


INFINITI Now Retailer Services Health & Safety Precautions | INFINITI technician servicing a vehicle at an INFINITI retailer

PUTTING OUR CUSTOMERS’ HEALTH AND COMFORT FIRST

As we return to normal, our customers’ peace of mind is paramount. When you visit an INFINITI Retailer, you can rest easy knowing that your wellbeing is our top priority. INFINITI and its Retailers are going above and beyond to adapt and reshape showrooms across the country, implementing comprehensive health-minded practices specific to each unique Retailer location’s individual needs, including:

  • Regular inspections of in-place health and cleanliness measures
  • Wellness Checks for all Retailer staff in adherence to CDC guidelines
  • Regular disinfection of Retailer entrances, exits and high-traffic areas
  • Personal protective equipment (PPE) for all public-facing staff
  • Designated vehicle drop-off and pick-up zones
  • Thorough sanitization of customer vehicles following service visits
  • Increased availability of hand sanitizer throughout Retailers
  • Suspension of handshakes with clients
  • Reconfiguration of lobby furniture to allow for social distancing
  • Temporary removal of complementary food,  beverages, reading materials and toys from Retailer lobbies

INFINITI Retailers are working hard to make our showrooms and lobbies spaces that you can feel comfortable visiting. Now as ever, our Retailers are striving to serve you better – we look forward to seeing you soon.