LEGAL INFORMATION

INFINITI INTOUCH™

Feature availability is dependent on vehicle model, trim level, packaging and options. Trial included with vehicle purchase. Compatible connected device may be required and feature availability may be dependent on device’s capability. Refer to connected device’s owner’s manual for details. Late availability for some features.

Driving is serious business and requires your full attention. Only use features and connected devices when safe and legal to do so. Some features, including automatic crash notification and SOS, are dependent upon the telematics device being in operative condition, its ability to connect to a wireless network, compatible wireless network availability, navigation map data and GPS satellite signal receptions, the absence of which can limit or prevent the ability to reach Customer Care or receive support. GPS mapping may not be detailed in all areas or reflect current road status. Never program GPS while driving. Only use Remote Engine Start and Remote Horn features in accordance with any laws, rules or ordinances in effect in your vehicle’s location.

Some services and features are provided by and dependent on third party service providers and not INFINITI. Should such service providers terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to INFINITI or its partners or agents. Services and features may require compatible cellular network provided by independent companies not within INFINITI or its partners’ or agents’ control. Cellular network signal strength may vary and may not be available in all areas or at all times. Services and features may not function if cellular network is unavailable, restricted, or terminated. INFINITI and its partners or agents are not responsible for associated costs or other third-party changes that may be required for continued operation due to cellular network unavailability, restriction, or termination (including equipment replacements/upgrades, if available, or roaming charges on alternative networks). Technology is evolving, and changes by independent companies are not within INFINITI’s or its partners’ or agents’ control.

Enrollment, owner consent, personal identification number (PIN), and subscription agreement may be required to receive full suite of features and services. Trial periods (if applicable) begin on the date of vehicle purchase or lease of a new INFINITI. Trial periods and feature availability may be subject to change at any time and may be subject to early termination without notice. Required subscriptions may be sold separately for each available feature or service after trial period ends, and may continue until you call service provider to cancel. Installation costs, one-time activation fee, other fees and taxes may apply. Fees and programming subject to change. Feature may be subject to age restrictions in some areas. Subscriptions governed by service provider’s subscription agreement, terms and conditions and privacy statements available at service provider’s website. Text rates or data usage may apply. INFINITI InTouch™ with WiFi terms and conditions of subscriber agreement apply. Included with vehicle purchase 1 GB or 30 Day Trial on equipped new INFINITI vehicles. If your Vehicle is outside the scope of the initial roadside assistance plan included with the purchase of your Vehicle that applies for a period of 48 months, without regard to mileage from the date the Vehicle is delivered to the first retail buyer or otherwise put into use, whichever is earlier you will be responsible to the Service Provider for any additional charges incurred by receiving services through that roadside assistance Service Provider.

The INFINITI names, logos and slogans are trademarks owned by or licensed to Nissan Motor Co. Ltd. or its North American subsidiaries. Other trademarks and trade names are those of their respective owners.

For important safety information, system limitations, and additional operating and feature information, see dealer or owner’s manual.


CONTACT INFORMATION

If you have additional questions regarding any of the INFINITI InTouch product suites, we'd like to help. Explore the FAQs on the INFINITI InTouch support page or contact us by using one of the convenient methods below.

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LIVE CHAT

Chat in real-time with an INFINITI InTouch Specialist, Monday through Saturday, 7:00 AM to 9:00 PM Central Time. 

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EMAIL US

Email your INFINITI InTouch questions to our team of Specialists.
                                                                         

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CALL US

Call our INFINITI InTouch Specialists toll-free, Monday through Saturday, 7:00 AM to 9:00 PM Central Time.