Remote Door Lock/Unlock

If you forget to lock your vehicle or need to access it when you don’t have your keys handy, simply log in to the Infiniti Owner Portal or smartphone app, or call 1 (800) 334-7858 for quick and easy access to your vehicle.

Remote Door Lock/Unlock is a feature of Infiniti Connection™[*] and Infiniti InTouch™ Services[*], and comes with a six month trial.

Set Up Notification Preferences
Set up a notification preference on the Infiniti Owner Portal or smartphone app and you’ll get a confirmation email, text or automated phone call every time a door lock/unlock command is sent to your vehicle.

Set a Delay Period
For security reasons, your Infiniti will only remain unlocked for 30 seconds after you initiate a remote door unlock command. To allow more time to get to your vehicle, you can set a delay period of up to ten minutes.