Vehicle Recall

To ensure the safety and performance of Infiniti vehicles, Infiniti may initiate a recall campaign. Vehicle owners will receive, by mail, recall details and instructions on how to correct the issue.

If you have misplaced a notification letter or want to be sure your vehicle isn't involved in a recall campaign you can do so right here at InfinitiUSA.com. Simply enter your contact information in the form below to submit an inquiry to Infiniti Consumer Affairs and you can expect a response from us within 2-3 business days.

Let us know how best to respond to your inquiry. Required fields are marked with an *. You will not receive unsolicited marketing communications from Infiniti.

 
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If further assistance is needed, please contact the Infiniti Consumer Affairs Hotline at 1.800.662.6200, Monday through Saturday (7:00 AM to 7:00 PM CST).
 
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Your personal information is used only for Infiniti to respond to your inquiry. You will not receive unsolicited marketing communications from Infiniti.
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Your Vehicle Identification Number (VIN) is a 17-digit alphanumeric series, which describes the characteristics of your vehicle. You can find it:
  1. On the title to your vehicle
  2. On your insurance card
  3. On your registration card
  4. On the driver-side dashboard of your vehicle