Infiniti USA - Contact Us

If you have questions about vehicle specifications, price, and availability, or wish to schedule a test drive, click here to contact your local Infiniti retailer.

If you have questions about vehicle recalls, click here to contact Infiniti Consumer Affairs.

If you'd like to comment on this site, send an e-mail to webmasterUSA@Infiniti.com.

Send us a Message

To send us a message directly, select a topic from below and let us know how we can best respond. You can expect a response from us within 2-3 business days.

Year	Vehicle
VIN (optional)
Retailer Name *
State *	Zip Code *
Mileage

Year	Vehicle
VIN *
Retailer Name *
State *	Zip Code *
Mileage

For assistance with technical questions related to your vehicle, please contact your local Infiniti retailer.

For help finding an Infiniti retailer, click the link below.

Locate a Retailer

For assistance with a lease or loan provided by Infiniti Financial Services, please contact IFS directly.

For IFS Customer Service, call: 800.627.4437
For end-of-lease questions, call: 800.778.4211

Year	Vehicle
VIN *
Retailer Name *
State *	Zip Code *
Mileage

Let us know how best to respond to your inquiry. Required fields are marked with an *. You will not receive unsolicited marketing communications from Infiniti.

First Name *	Middle Initial	Last Name *
Street Address *		Apt. / Suite #
Street Address 2
City *	State *	Zip Code *
How would you prefer that we contact you? *
Phone Number
Email Address
Comments *

Information

For general questions about Infiniti, Infiniti vehicles, and Infiniti Retailers:

Infiniti Consumer Affairs

P.O. Box 685003
Franklin TN 37068-5003
800.662.6200
8:00 a.m. - 5:00 p.m. Eastern / Central Time / Pacific Time
Monday through Friday

For help if you get a flat tire, run out of gas or need other assistance:

Roadside Assistance**
800.662.6200 (continental U.S.)
24 hours a day - 365 days a year

**Roadside Assistance available for unlimited miles and for the first four years from the vehicle's in-service date.

For inquiries concerning your IFS-financed loan or lease:

IFS Customer Service
P.O. Box 660360
Dallas, TX 75266-0360
800-627-4437
7:00am to 7:00pm. Monday through Friday. Central Time

For inquiries concerning your lease as it reaches maturity:

Lease Customer Service
800.887.5155
8:00am to 6:00pm. Monday through Friday. Central Time

	Additional Company Information- I would like additional information about Infiniti or Nissan North America (e.g. company policies, investor data, operations, or specific information about one of its divisions).
	Additional Product Information- I would like additional information about Infiniti products (e.g. general information about vehicles, parts and accessories, extended service contracts, or financing).
	Additional Retailer Information- I would like additional information about Infiniti retailers, the products they carry, and The Total Ownership Experience.