Total Ownership Experience®
Committed to You
At Infiniti, we are committed to infusing true reward into every aspect of ownership. We honor this commitment with personalized service that recognizes, understands and anticipates your individual needs. And we stand behind it with a comprehensive program of premium services and coverage to help ensure your satisfaction.
Infiniti Personal Assistant®
Ready to Serve
Infiniti Personal Assistant® provides new Infiniti owners 24-hour access to an entire team of professional personal assistants, all at the push of a button! When an Infiniti owner calls the toll free number from their registered phone, they will be greeted by name by an Infiniti Personal Assistant. From information requests such as directory assistance, weather forecasts and general trivia to arranging tasks on the caller's behalf, Infiniti Personal Assistant is always there![*]
Infiniti Personal Assistant Demonstration Video
0:37 Demonstration Video
A defining quality of the Infiniti Total Ownership Experience® is the way we support you with premium services:
- Trip Interruption Benefits covering such costs as meals, lodging and transportation should you need roadside assistance or warranty service more than 100 miles from home[*]
- 24-hour Roadside Assistance[*]
- Complimentary Infiniti Courtesy Vehicle when you drop off your Infiniti for warranty service [*]
Convenient, Custom Plans
A commitment to meeting all of your personal needs is never more evident than with Infiniti Financial Services (IFS). IFS offers creative lease and purchase options with convenient payment plans that are tailored to your needs. Visit the Financing section for more detailed information.
An Extra Measure of Reassurance
Every new Infiniti comes with the peace of mind of the Infiniti New Vehicle Limited Warranty, including 6-year/70,000-mile powertrain and 4-year/60,000-mile (whichever occurs first) basic coverage. Or purchase the Infiniti Elite Extended Protection Plan[*] for additional protection for covered components for up to 8 years or 120,000 miles and extends your 4-year Roadside Assistance. Visit the Ownership section for more detailed warranty information. For complete information concerning coverage, conditions and exclusions, see your Infiniti retailer and read the actual New Vehicle Limited Warranty booklet.