The Total Ownership Experience®

Committed to You

At Infiniti, we are committed to infusing true reward into every aspect of ownership. We honor this commitment with personalized service that recognizes, understands and anticipates your individual needs. And we stand behind it with a comprehensive program of premium services and coverage to ensure your satisfaction.

The Total Ownership Experience®

Infiniti Personal Assistant

Ready to Serve

Infiniti Personal Assistant provides new Infiniti owners 24-hour access to an entire team of professional personal assistants, all at the push of a button! When an Infiniti owner calls the toll free number from their registered phone, they will be greeted by name by an Infiniti Personal Assistant. From information requests such as directory assistance, weather forecasts and general trivia to arranging tasks on the caller's behalf, Infiniti Personal Assistant is always there![*]

Infiniti Personal Assistant™
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Infiniti Personal Assistant™ Demonstration Video

0:37 Demonstration Video

Premium Services

Unparalleled Support

A defining quality of the Infiniti Total Ownership Experience® is the way we support you with premium services:

  • Trip Interruption Benefits covering meal, lodging and transportation costs if you break down more than 100 miles from home[*]
  • 24-hour Roadside Assistance[*]
  • Complimentary Service Loan Car when you drop off your Infiniti for warranty repair[*]

Premium Services

Financial Flexibility

Convenient, Custom Plans

A commitment to meeting all of your personal needs is never more evident than with Infiniti Financial Services (IFS). IFS offers creative lease and purchase options with convenient payment plans that are tailored to your needs. Visit the Financing section for more detailed information.

Financial Flexibility

Warranty Protection

An extra measure of reassurance

Every new Infiniti comes with the peace of mind of the Infiniti New Vehicle Limited Warranty, including 6-year/70,000-mile powertrain and 4-year/60,000-mile (whichever occurs first) basic coverage. These warranties provide broad coverage for worry-free ownership. Or purchase the Infiniti Elite Extended Protection Plan[*] for additional protection for covered components for up to 8 years or 120,000 miles and extends your 4-year Roadside Assistance. Visit the Ownership section for more detailed warranty information.

Warranty Protection